Data Protection

Exlbet Privacy Policy – Your Data Is Safe With Us

This Privacy Policy clearly explains how your personal information is collected, stored, and protected on Exlbet. We believe transparency is the strongest form of security.

Last Updated: January 2026
SSL-256 Encryption
Language: English
Applicable to all members
Core Commitments
How Exlbet Protects Your Privacy

Here is a quick overview of the six core principles we follow to protect your data.

🔐
End-to-End Encryption
Every data transfer on Exlbet is protected with 256-bit SSL encryption. From login to payment, everything is kept out of reach from hackers.
🚫
Data is never sold
Exlbet never sells or shares your personal data with third parties. No information leaves our platform except where required by law.
🗑️
Right to Erasure
You can request the deletion of your personal data at any time. We will process your request within 30 days.
🛡️
Secure Server Storage
All your data is stored in internationally certified, secure data centers. Regular security audits and active firewalls are maintained at all times.
👁️
Transparent Data Practices
Your data is used solely for service delivery and account verification. There are no hidden practices – everything is clearly stated in this policy.
📋
Cookie Controls
Exlbet uses cookies to enhance your experience. You can disable cookies at any time through your browser settings.
Section 1

Introduction & Purpose

Welcome to Exlbet's Privacy Policy. Exlbet is a trusted online gaming platform for millions of members across Bangladesh. We believe every strong relationship is built on trust — and trust begins with transparency.

This Privacy Policy explains what data Exlbet collects, why it is collected, how it is stored, and what rights you have over your information. This policy applies to the Exlbet website, mobile app, and all related services.

By using Exlbet, you agree to this Privacy Policy. If you have concerns about any part of it, please contact us before using our services. We're always happy to answer your questions.

🔒 Exlbet complies with international data protection standards. Your privacy isn't just a policy requirement to us – it's a core responsibility.

Section 2

What information we collect

Exlbet collects two types of data: information you provide directly, and information collected automatically.

Information you provide directly

  • Identity Information: Full name, date of birth, national ID number.
  • Contact Information: Mobile number, email address, current address.
  • Financial Information: Mobile banking number (Mobile Pay/Nagad/Rocket), transaction history.
  • Verification Documents: A copy of your NID card or passport (as part of the KYC process).

Automatically Collected Information

  • Device Information: Device type, operating system, browser version.
  • Usage Data: Pages visited, time spent, and games played.
  • Network Information: IP address, Internet Service Provider.
  • Cookies & Tracking: Session cookies, performance cookies.
Data Type Source Mandatory?
Name & Date of BirthRegistration FormYes
Mobile NumberRegistration FormYes
EmailRegistration FormYes
NID / PassportKYC ProcessWithdrawal Time
IP AddressAutomaticNot Applicable
Gaming HistoryPlatform LogsNot Applicable
Article 3

How We Use Your Data

Exlbet uses your information only for specific, defined purposes — nothing more. See the details below:

1

Account Creation & Management

Your registration details are used to create your account and ensure secure login.

2

Payment Processing

Financial information is used to process deposits and withdrawals, and to support anti-money laundering efforts.

3

Customer Support

Your information is used to resolve issues and provide accurate support.

4

Sending Promotions & Offers

Relevant bonuses and promotions are sent based on your preferences. You can opt out of these notifications at any time.

5

Platform Improvements

User behaviour is analysed to improve service quality and usability. This analysis is conducted entirely anonymously.

Section 4

Data Sharing Policy

Exlbet does not ordinarily share your personal data with anyone. Data may only be shared in the following limited circumstances:

  • Payment Processors: The necessary details are shared with Mobile Pay, Nagad, or Rocket systems to complete transactions.
  • Legal Authority: Information may be disclosed when required by a court order or legal obligation.
  • Fraud Prevention: Limited information may be shared with anti-fraud or AML (Anti-Money Laundering) agencies.
  • Technology Partners: Server and technology service providers operate under strict confidentiality agreements.

✅ Exlbet never sells your data to advertisers or data brokers. That's our commitment.

Section 5

Cookie Policy

Cookies are used on the Exlbet website and app. These are small text files stored in your browser that help enhance your overall experience.

Types of cookies Exlbet uses

  • Essential Cookies: Required for login sessions and security. The site cannot function without these.
  • Performance Cookies: Helps monitor page load speeds and identify technical issues.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Used to understand which features are most used. No personal identification involved.

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

Section 6

Data Retention Period

Exlbet retains your data for a defined period. Once the purpose has been fulfilled or the legal retention limit has expired, your data is securely deleted.

Data Type Retention Period Reason
Account Information5 years after account closureLegal Obligation
Transaction Records7 yearsFinancial Regulatory Guidelines
KYC Documents5 YearsAML Law
Gaming Logs2 YearsDispute Resolution
Marketing PreferencesUntil Opt-OutConsent-based
Cookie DataAt end of session or 30 daysFunctionality
Article 7

Your Rights

As an Exlbet member, you have several important rights regarding your personal data. We respect these rights and are committed to helping you exercise them.

👀

Right to Access Your Data

You have the right to know what information we hold about you.

✏️

Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️

Right to Erasure

You may request the deletion of your data under certain circumstances.

📤

Data Portability

You may request an export of your data in a readable, portable format.

🚫

Restriction of Processing

You may request that your data not be used for specific purposes.

📧

Opt Out of Marketing

You have the right to opt out of promotional messages at any time.

📩 To exercise any of these rights, email us at support@exlbet.bet. We will respond within 30 days.

Article 8

Child Protection Policy

Exlbet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from children or minors.

If a parent or guardian believes their child has created an account on Exlbet, please contact support@exlbet.bet immediately. We will promptly close the account and delete any collected data.

Age verification is required during registration at Exlbet. Any account found to have been registered with a false age will be permanently suspended along with all associated balances.

Section 9

Security Measures

Exlbet uses industry-standard security measures to protect your data. However, no one can guarantee 100% security on the internet, and we believe in being transparent about that.

  • SSL/TLS Encryption: 256-bit encryption is active on all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Servers are protected against external attacks.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Access Controls: Only authorised staff may access member data.
  • Data Backup: Regular backups are maintained in a secure location.

In the event of a security breach, affected members will be notified by email within 72 hours.

Section 10

Privacy Policy Updates

Exlbet may update this Privacy Policy as needed. Changes may occur due to business updates, new legislation, or evolving technology.

If significant changes are made, you will be notified in advance by email or platform notification. Continued use of the platform after the updated policy takes effect will be considered your acceptance of the new terms.

The date of each update will be noted under the "Last Updated" section at the top of this page. To request a previous version, please contact us.

Section 11

Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Protection team. We are always ready to assist you.

  • Email: support@exlbet.bet
  • Use the subject line: "Privacy Request – [Your Name]"
  • Response Time: Within 30 business days

📬 We take every privacy-related request seriously. No complaint will go unanswered.

Start playing in a secure environment

Your privacy is fully protected at Exlbet. Sign up today and experience Bangladesh's most secure gaming platform.

  • Secured with 256-bit SSL Encryption
  • Your Data Is Never Sold to Third Parties
  • 24/7 Bangla Support Team
  • Registration is completely free

⚠️ For adults aged 18+ only.

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